This document is published by virtue of a legal requirement under the provisions of the Information Technology Act, 2000 that require ‘intermediaries’ to publish the rules and regulations, privacy policy and terms for access or usage of our Platform and is primarily governed by Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011.
In this Privacy Policy ("Policy"), we describe the information that we collect about you when you visit our website and Mobile Applications (herein after Website & Mobile Applications collectively be referred to as “Platform”), and use the services available on the Platform ("Services"), and how we use and disclose that information.
Company intends to protect the privacy of its users (whether or not registered)) on its Platform and the privacy of their data provided by them from time to time. The privacy of our platform users, whether you are our former or existing registered user or merely a visitor to our Platform, is important to us and we are strongly committed to your right to privacy and to keeping your personal and other information secure. We encourage you to read our privacy statement to understand what types of personally identifiable information we collect and how we use this information.
This Policy accessible at https://www.colive.com/privacypolicy and is subject to the Colive Terms of Use, which can be accessed at https://www.colive.com/terms-and-conditions. Your use of the Platform and/or Services and any personal information you provide on the Platform remains subject to the terms of the Policy and the Terms of Use.
It is hereby expressly stated that Company has no control whatsoever over information of its users posted on other platforms. These Privacy Policy only deals with your Personal Information shared with us and we shall in no manner be liable/bound for protection of Personal Information (if any), which may be shared by you on such third party web domains. We encourage you to very carefully review the privacy policy of any third-party platform you visit before using it and to be very cautious before you disclose your Personal Information on such platforms.
In accordance with Information Technology Act 2000 read with Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011, the name and contact details of the Grievance Officer are provided below:
Mr. Sheshadri K
Colife Advisory Private Limited
Phone: +91 8861653171
Email: grievances@colive.com
Time: Monday- Friday (9:00 - 20:00)
“Personal information” is defined to include information that whether on its own or in combination with other information may be used to readily identify or contact you such as: name, address, email address, phone number etc.
“Sensitive personal data or information” Sensitive personal data or information of a person means such personal information which consists of information relating to;
- password
- financial information such as Bank account or credit card or debit card or other payment instrument details
- physical, physiological and mental health condition
- sexual orientation
- medical records and history
- Biometric information
Colive may ask for Information from you at the time of registering you on Colive to provide you the content and/or services that you request. Information collected shall include but is not limited to your name, gender, age, account password, postal address, phone number, email address, contact preferences, ID proof (PAN, Passport, Aadhar, Voter ID etc.), bank account/credit card/debit card details, proof of employment, proof of educational background, and other information that would assist us in verifying your identity.
Additionally, Colive collects your other personal details including but not limited to your feedback, suggestions, views, etc. (“User Information") that may be shared/volunteered by you on our discussion forums or other pages which you may access or visit on our Platform. You may note that user information being in the public domain is available for access for all our Platform’s users and visitors. You are advised to exercise discretion before you make such details public, as such information is vulnerable to miss-use and can be easily misused. Colive in this regard fully disclaims any liability (ies) or claim(s), which may arise by use/misuse of User Information shared by you, by any third party or any party not known to Colive.
Any/all information exchanged by you with Colive in the form of written communication, responses to emails, feedback required from you, participation in discussions, etc. shall be deemed to be confidential and shall be owned by Colive and shall be available for the exclusive use of Colive.
Our Platform does not collect information about you except when you specifically and knowingly provide it. Colive DOES NOT trade or sell your Personal Information in any manner, except as specified herein, or if express consent is sought from you.
Colive also collects certain other information from you on your visit to our Platform such as your information about your operating system, browser type, the URL of the previous web site you visited, your internet service provider and your IP Address (“Non-personal Information"). This information cannot be easily used to personally identify you. We use Non-personal Information for the purposes including but not limited to troubleshoot connection problems, administer the Platform, analyze trends, gather demographic information, to ascertain how our visitors use our platform, including information relating to the frequency of visits to our web site, average length of visits, pages viewed during a visit, ensuring compliance with the applicable law, co-operating with law enforcement activities, etc. This information is used to improve the site content and performance. You also agree that Colive may gather usage statistics and usage data from your use of our Platform to evaluate your use of our products/services, to improve our products/services, Platform content and to ensure that you are complying with the terms of the applicable agreements between you and Colive. The statistics and data collected may or may not be aggregated. These statistics contain no Personal Information or User Information that can distinctly identify you.
We may in future also share this information with third party service providers or third party advertisers to measure the overall effectiveness of our online advertising, content, and programming and for other bonafide purpose, as we may desire. By usage of our Platform you expressly permit Colive to access such information for one or more purposes deemed fit by Colive.
You undertake that your personal information shall at all times be accurate, complete and up to date. We shall also make reasonable efforts to provide you with the opportunity to request correction of your personal information provided to us if the same is inaccurate; or even to delete the personal information, if so requested and subject to applicable law. Further, we may decline to process requests which we find to be contrary to the terms laid down under this Policy, Platform Terms and Conditions or any applicable laws, require disproportionate technical effort, jeopardize the privacy of others or are extremely impractical.
Similar to other commercial web sites, our Platform utilizes standard technology called "Cookies" and Web server logs to collect information about how our Platform is used. Cookies are small pieces of information that are stored by your browser on your computer's hard drive. Cookies are only read by the server that places them, and are unable to interlay run programs on your computer, plant viruses or harvest your personal information. Cookies allow Web servers to recognize your computer each time you return to our Platform including the date and time of visits, the pages viewed, time spent at our Platform, and the Platforms visited just before and just after our Platform, verify your registration or password information (in case of registered users) during a particular session so that you do not have to input your password multiple times as you navigate the site and suggest products or services that may interest you. This information is collected on an aggregate basis. None of this information is associated with you as an individual.
Most web browsers automatically accept cookies. By changing the options on your web browser or using certain software programs, you can control how and whether cookies will be accepted by your browser. Colive understands and supports your right to block any unwanted Internet activity, especially that of unscrupulous platforms. However, blocking Colive cookies may disable certain features on our Platform and may make it impossible for you to use certain services available on our Platform. Session Data
We automatically log generic information about your computer's connection to the Internet, which we call "session data", that is anonymous and not linked to any personal information. Session data consists of information such as the IP address, operating system, type of browser software being used by you and the activities conducted by you on our Platform. An IP address is a number that lets computers attached to the Internet, such as our web servers, know where to send data back to the user, such as the pages of the site the user wishes to view. We collect session data because it helps us analyze things such as the items visitors are likely to click on most, the manner in which visitors click preferences on our Platform, number of visitors surfing to various pages on the site, time spent by the visitors on our Platform and frequency of their visit. It also helps us diagnose problems with our servers and lets us better administer our systems. Although such information does not identify any visitor personally, it is possible to determine from an IP address a visitor's Internet Service Provider (ISP), and the approximate geographic location of his or her point of connectivity.
You acknowledge that some entities and /or countries where we may transfer your information may not comply with data protection policies which are as stringent as the laws of India or the policies followed by Colive. You acknowledge that it is adequate that when we transfer your information to any other entity within or outside India, we will place contractual obligations on the transferee which will oblige the transferee to adhere to the provisions of this Privacy Policy.
We may from time to time add or enhance products/services available on our Platform. To the extent these products/services are provided to and used by you, we will use the information you provide in this regard to facilitate the products/service requested. For example, if you email us with a question, we will use your email address, name, nature of the question, etc. to respond to your question. We may also store and publish such information to assist us in making the site the better and easier to use.
Colive’s presence on social networking platforms including but not limited to LinkedIn, Facebook, Twitter, YouTube, and blogs are only a promotional initiative to invite registrations and participation of prospective customers located in different parts of the country. The domain links contained therein may either direct you to our Platform or request your participation by way of feedback, suggestions. Colive in this regard fully disclaims any liability (ies) or claim(s), which may arise by use/misuse of your feedback, suggestions, views, etc. on any of the aforementioned networking platforms or blogs, by any third party whether or not known to Colive.
Colive is committed to protecting the privacy and the confidentiality of your Personal Information. Whenever Colive obtains Personal Information from you, our Platform uses commercially reasonable efforts and general industry standards to protect it from any unauthorized access or disclosure. Access to your Personal Information is limited to Colive’s personnel and such authorized third parties who may host your data on our behalf or may assist us in providing the products and services requested by you. Colive uses its best endeavors to maintain physical, electronic and procedural safeguards that aim to protect your information against loss, misuse, damage, modification, and unauthorized access or disclosure. However, Colive assumes no liability whatsoever for any disclosure of Personal Information due to unauthorized third party access or other acts of third parties, or any other acts or omissions beyond reasonable control of Colive. Also Colive shall retain registration information about a user for a period of one hundred and eighty days after cancellation or withdrawal of registration from users.
The content that you store, post, or transmit on or through our Platform, such as forum postings, your profile page, the images you upload to our Platform, may be accessed by other users (registered or unregistered), including people that you do not know. The purpose of making such content public is to enhance your overall experience and to provide you a platform where users meet and interact on a one to one basis. However, the content/images that you post/share on our Platform may be prone to miss-use by a party not known to you. Colive in this regard fully disclaims any liability (ies) or claim(s), which may arise by use/misuse of such content, by any third party or any party not known to Colive. We suggest that you exercise care and caution in communicating with other users and only disclose your information to other users that you know to be trustworthy. You should not assume that your content would be kept private.
Your Personal Information and User Information is used by us and/or authorized third parties/service partners to support your interaction with us, to offer you the latest deals and best prices concerning products and services and to contact you again about other services and products that we offer. By submitting your Personal Information and User Information to Colive, you expressly acknowledge and consent to Colive to use such information and to process the same in a manner deemed fit by Colive. This may involve conducting data analysis, research based on reviews about deals, transfer of your Information to third party experts for the purpose of outsourcing services offered to you by Colive, etc.
Colive makes every reasonable effort to preserve the privacy and confidentiality of your information shared with us. We implement standard measures to protect against unauthorized access to and unlawful interception of Personal Information. However, no Internet site can fully eliminate security risks.
We reserve the right to disclose Personal Information/ User Information without your consent (express or implied) and without any liabilities to you when required or permitted by law and we have a good-faith belief that (i) such action is necessary to comply with an appropriate law enforcement investigation, current judicial proceeding, a court order or legal process served on us or (ii) to conform to the legal requirements, compliance/reporting to administrative and judicial authorities, as may be required (iii) protect and defend the rights or property of the platform owners of Colive, or the users of Colive, (iv) person(s) or company (ies) who provide certain support services to us, and (v) person(s) or company (ies) who share certain responsibilities/obligations of Colive.
This policy provides a general statement of the ways in which Colive aims to protect your Personal Information. You may, however, in connection with specific products or services offered by Colive, be provided with privacy policies or statements that substitute or supplement this policy. The terms and conditions of this policy may be changed from time to time, without your consent (express or implied) to reflect changes in our practices concerning the collection and use of your Personal Information. The revised policy will be effective immediately upon posting to our web site unless otherwise mentioned. This version of the policy is effective from January 2017. The revised Privacy Policy shall bind you and it is your sole responsibility to check the same from time to time. You acknowledge that no knowledge of the revised Privacy Policy shall be a defense in any proceedings with regard to the Privacy Policy.
Your Consent: By accessing our Platform and using it on a continued basis, you expressly consent and confirm to Colive collecting, maintaining, using, processing and disclosing your personal and sensitive personal information in accordance with this Privacy Policy.
Contacting Us: If you have any questions about this Privacy policy, the practices of this site, or your dealings with this site, we request you to contact us at +91 7676 000 500